Privacy Policy

Thank you for visiting my shop. Your privacy is very important to me. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the EU General Data Protection Regulation (GDPR) for users in the European Union.

1. Who We Are

I am an independent digital creator offering high-quality DaVinci Resolve presets and project files to help video editors enhance their workflow and creativity. Our store provides instant digital downloads designed to support both beginner and experienced editors looking to level up their content.

If you have any questions about this policy or your personal data, please contact:

Email: rystalmail@gmail.com

2. What Data We Collect

We may collect the following types of personal data:

• Name – via contact forms
• Email address – via contact forms, newsletter sign-ups, and when you purchase products
• Payment data – collected by Payhip and Stripe (not visible to us)
• User account information – collected through Payhip
• IP address – may be collected by Payhip for security and analytics

We do not intentionally collect browsing behavior directly through this website.

3. How We Collect Your Data

We collect data through:

• Website forms (e.g., contact or support requests)
• Newsletter sign-ups
• Purchase checkouts via Payhip
• Third-party integrations (e.g., Google Analytics, Stripe, ConvertKit)

4. Why We Collect Your Data

We use your data to:

• Process your orders and provide digital downloads
• Send newsletters and marketing communications (via ConvertKit)
• Communicate with you regarding your purchases or inquiries
• Improve our services (via Google Analytics)
• Comply with legal and tax obligations

5. Legal Bases for Processing

Depending on your location, we process your data under:

• Consent – when you subscribe to our newsletter or submit your data via a form
• Contract – when processing a purchase or providing customer support
• Legitimate Interests – improving our website and services
• Legal obligations – such as compliance with tax or consumer protection laws

6. Who We Share Your Data With

We share personal data with the following trusted third-party service providers:

• Payhip – used for handling payments and delivering digital downloads. Based in the UK.
• Stripe – used for secure payment processing. Based in the USA.
• Google Analytics – used to track website usage and improve performance. Based in the USA.
• ConvertKit – used for email marketing and managing our newsletter list. Based in the USA.

These third parties may store and process your data outside of Australia and the EU. Where applicable, they are required to implement appropriate safeguards under the GDPR or take reasonable steps to comply with the Australian Privacy Principles.

7. Your Rights Under Privacy Law

Under the GDPR (EU):

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time (e.g., unsubscribe from emails)

Under Australian Privacy Law:

You have the right to:

• Request access to the personal information we hold about you
• Request corrections if that information is inaccurate or outdated
• Lodge a complaint if you believe we’ve breached the Australian Privacy Principles

To exercise your rights, please email us at rystalmail@gmail.com

8. Data Retention

We retain your personal data only for as long as needed:

• For ongoing business operations and support
• To comply with legal or tax obligations

We may delete your data upon request.

9. Data Security

While we rely on Payhip, Stripe, and other third-party tools for most data storage, we recognize the importance of protecting your information.

• Data is stored through secure platforms with access control and encryption features (where applicable)
• We do not store payment data ourselves

That said, we recommend not sharing sensitive personal information via unsecured contact forms.

10. International Data Transfers

Your data may be transferred to and stored in countries outside of Australia and the European Economic Area (EEA), including the United States. Where we disclose your personal information to third parties overseas, we take reasonable steps to ensure that they do not breach the Australian Privacy Principles or GDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we do, we will notify you via email.

12. Complaints

If you believe we have breached the Australian Privacy Principles or GDPR, and you wish to make a complaint, please contact us:

Email: rystalmail@gmail.com

We will respond to your complaint within a reasonable time, usually within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: rystalmail@gmail.com